General Question
Price Question
Egency is a distinctive, highly adaptable e-commerce platform made specially for companies in Europe. It's power is the adherence to European regulations, making it a potent substitute for international platforms like as Shopify. Furthermore, it provides adaptable integration of external modules and plugins without necessitating further work, like development or setup.
Yes, absolutely. Egency is specifically designed to be user-friendly for beginners and perfectly suited for small businesses. You don’t need any technical skills or coding knowledge, our intuitive interface, drag-and-drop editor, and ready-to-use templates make it easy to create and manage your online store.
Whether you're starting from scratch or moving your physical shop online, Egency provides all the tools you need, including integrated payments, tax management, shipping options, and inventory tracking. Plus, our dedicated support team is always available to guide you every step of the way. Egency grows with your business — start simple and scale whenever you're ready.
Egency is fully built with European e-commerce laws and regulations in mind. Our platform ensures compliance with key legal requirements such as the General Data Protection Regulation (GDPR), consumer protection laws, and EU tax regulations (like VAT handling and OSS schemes).
Features include:
GDPR-compliant data management, including cookie consent banners, privacy policy templates, and customer data controls.
Transparent checkout processes with correct display of taxes, shipping costs, and terms of service as required by EU law.
Automated VAT calculation, including support for cross-border sales within the EU using the OSS (One-Stop-Shop) system.
Easy-to-set-up legal pages (imprint, privacy policy, terms & conditions, return policies) tailored to EU standards.
Compliance with consumer rights, including clear return policies, right of withdrawal, and mandatory pre-contractual information.
Our legal compliance toolkit is constantly updated to reflect changes in European e-commerce regulations, so you can focus on growing your business confidently while operating fully within the law.
Absolutely! Egency gives you full control over the look and feel of your online store. You can easily customize colors, fonts, layouts, images, and sections using our intuitive drag-and-drop editor, called Elementor, no coding required.
Choose from a wide range of professionally designed templates, then personalize them to match your brand perfectly. Whether you want a minimal, bold, elegant, or playful design, you can adjust every detail to create a unique shopping experience that reflects your business.
For those with more advanced needs, custom CSS and design options are also available.
And if you need help with the design, our team is here to assist you. We offer design support and store setup assistance to help you create a professional, beautiful store that fits your brand — whether you need just a bit of guidance or full design services.
Egency prioritizes the security of your data with enterprise-grade protection. All transactions and customer data are encrypted using SSL technology, and the platform is fully compliant with GDPR and other European data protection regulations. Regular security audits, automatic updates, and secure hosting ensure your store and customer information stay safe. With Egency, your business runs on a secure, privacy-first foundation.
Yes, Egency offers full multilingual support. Our platform is designed for the European market and supports many languages. This ensures a seamless experience for both store owners and their customers, allowing you to reach a wider audience and grow your business across borders with ease.
Yes, Egency offers a full range of marketing services to help your store grow. Customers can order SEO, social media marketing, content creation, and other digital marketing solutions directly through the Egency platform. Our team is here to support your success every step of the way.
No, there are no hidden fees. Egency is fully transparent about pricing. All subscription costs are clearly listed before you commit. You’ll always know exactly what you're paying for.
Yes, you can cancel your subscription at any time. There are no long-term commitments. Once cancelled, your plan will remain active until the end of the current billing cycle.
Yes, additional fees may apply if you choose extra services or premium features. This includes things like custom design work, advanced marketing packages, or Pro versions of plugins. These are optional and clearly priced before purchase.
Egency accepts both credit card and bank transfer payments. You can choose the method that best fits your business needs during checkout. Egency is proud to be a Revolut partner, so we can even provide your own Revolut account.
Yes! You save 10% by choosing a yearly subscription. It’s a cost-effective option for businesses planning long-term growth with Egency.
Ask Us Questions Away
